At Modenthread, managed by Smart Techno Support, your privacy is a top priority. We treat every detail you share with integrity, responsibility, and care. Your personal data is gathered and utilized solely to provide you with a secure and trustworthy shopping experience.   

Throughout this document, “we,” “our,” or “us” represent Smart Techno Support, while “you,” “your,” “user,” or “users” denote individuals who visit or purchase from Modenthread. This policy explains how we collect, use, and protect your personal data. By continuing to browse our site, you agree to our privacy practices. If you disagree with any part of this policy, please discontinue using our platform.  

Information We Collect  

To improve and personalize your shopping journey, we may collect the following types of data:  

Personal Details:  

• Identity information such as your full name, phone number, and email address  
• Billing and shipping address details  
• Payment details to process your transactions securely  

Browsing & Interaction Data:  

• Your shopping behavior, order history, and browsing preferences  
• Navigation activity across displayed products and category pages  

Device & Technical Information:  

• Your device specifications, browser version, and IP address  
• Location data, if access is permitted  
• Site analytics that enhance performance and ensure platform safety  

Cookies & Tools:  

• Functional elements that tailor your browsing experience  
• Tools that recommend relevant items based on your interests  

How We Use Your Information  

We collect and use your data for these essential purposes:  

• Order Fulfillment & Support: To process purchases and assist with inquiries or concerns  
• Personalized Experience: To improve recommendations and simplify browsing interactions  
• Promotions & Notifications: To send updates or exclusive offers (with your consent)  
• Security & Prevention: To detect, prevent, and address any suspicious activity  
• Legal Compliance: To comply with obligations or requests required by law  

Sharing Your Information  

Your personal information is never sold. However, it may be shared with:  

• Verified third-party providers such as couriers or payment processors  
• Legal entities when disclosure is mandated or necessary to prevent fraud  
• Business associates who assist in service operations under strict confidentiality agreements  

Cookies and Tracking Technologies  

We utilize cookies, web beacons, and related tracking systems to improve user experience, evaluate traffic, and provide tailored content. You can modify or disable cookies anytime through your browser settings.  

Data Storage and Security  

We apply robust, industry-standard protection measures to safeguard your data against unauthorized access, loss, or misuse. These include SSL encryption, protected servers, and restricted internal access. However, absolute data security cannot be guaranteed.  

Data Retention Period  

Your personal data is retained for 8 to 12 months after your last interaction unless a longer period is legally required for tax, compliance, or regulatory obligations.  

Your Rights and Choices  

As our valued user, you retain the right to:  

• Access or edit your stored personal information  
• Request removal of your data (within legal limits)  
• Opt out of promotional communications anytime  
• Manage or disable cookies through browser settings  

Children’s Privacy  

Our services cater exclusively to individuals aged 18 and above. We do not intentionally collect data from minors. If we find that data from anyone below 18 has been obtained, it will be deleted promptly.  

Third-Party Links  

Our website may connect to external platforms, including payment gateways or financial service providers. We are not responsible for their data policies or content. Please review their privacy statements before engaging with their services.  

Changes to This Privacy Policy  

We may update this Privacy Policy periodically. Revisions will be reflected on this page, and continued use of our platform after such updates indicates your acceptance of the revised terms.   
If you have any questions about how your information is used or protected, please contact us at  smarttechnosuport@gmail.com .  

Consent  

By using our site and services, you acknowledge and agree to the collection, use, and sharing of your personal information as outlined in this Privacy Policy.  

Contact Us  

For any questions, feedback, or data-related requests regarding this Privacy Policy, reach us at: smarttechnosuport@gmail.com