At Modenthread, managed by Smart Techno Support, we prioritize providing a smooth and convenient shopping experience for every customer. In this policy, “we,” “our,” and “us” denote Smart Techno Support, whereas “you,” “your,” and “user” represent our valued customers. At Modenthread, we ensure timely and secure delivery of all your purchases. This Shipping and Delivery Policy explains the guidelines and conditions governing the shipment of items ordered through our website. By placing an order, you acknowledge and agree to abide by the terms mentioned herein. 

Shipping Locations 

We currently ship to all major pin codes within India. However, we regret to inform you that international shipping is not available at the moment. 

Processing Time 

All confirmed orders are processed within 1–2 business days (excluding weekends and national holidays) from the date of order confirmation. 
Once processing is complete, a confirmation email with complete order and shipping details will be sent to you. 

Delivery Timeline 

Our standard delivery time ranges between 3–8 business days, ensuring that your chosen styles reach you promptly and safely. 

Failed Delivery Attempts 

If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the parcel, the order will be returned to our warehouse. Customers can request a re-shipment upon contacting our support team. 

Damaged or Lost Shipments 

If your package arrives damaged, please notify our customer support within 48 hours of delivery and provide photographic evidence of the issue. 
For shipments lost during transit, we will arrange either a replacement or refund after confirmation with our courier partner. 

Contact Us 

For any questions or assistance regarding shipping and delivery, please contact us at: smarttechnosuport@gmail.com 

We appreciate your trust in us and aim to deliver every order with efficiency and care for a truly seamless experience!